Cleaning Supplies & Equipment

Maryland Cleaning Experts providInformation We Collect

We collect and store the following personal information when users interact with our website or services:

Full name

Email address

Phone number

Phone numbers collected with SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.

Mailing address

Billing and payment information

In addition to personal information, we may also collect demographic and usage data such as geographic location, IP address, device type, and pages visited.

Use of Information

We use the collected information for the following purposes:

To process and complete transactions requested by the user

To provide customer support and respond to inquiries and requests

To send service-related communications, such as updates, changes to terms or policies, or important account-related information

To personalize and improve the user experience on our website and services

To conduct analysis and market research to improve our services

To comply with applicable legal obligations and regulations

SMS Privacy Notice: SMS opt-in and phone numbers collected for SMS purposes are not shared under any circumstances.

We do not sell, rent, or share personally identifiable information with third parties for marketing purposes without your explicit consent. However, we may share information with third parties in the following circumstances:

1) Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, processing payments, sending emails or SMS messages, or delivering services on our behalf. These providers may only use personal information according to our instructions and must comply with this Privacy Policy and appropriate security and confidentiality standards.

2) Legal Compliance

We may disclose personal information if required by law, legal process, or a valid government request, or to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information and improve your experience. These technologies help us remember preferences, personalize content, and track website usage.

You can adjust your browser settings to reject cookies. However, doing so may impact website functionality and performance.

Data Security

We use reasonable technical, administrative, and physical safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Access to personal information is limited to authorized employees and service providers who need it to perform their duties.

User Privacy Rights

We respect your privacy and provide you with the following options regarding your personal information:

Request access, correction, or deletion of personal information we hold about you

Withdraw consent to receive marketing communications at any time

Opt out of certain data collection or processing activities

To exercise these rights, please contact us using the details in the Contact Us section below.

Governing Law

Any claim relating to the Maryland Cleaning Experts website shall be governed by the laws of the State of Maryland, without regard to its conflict of law provisions.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:SMS/Text Messaging Consent

If you provide your mobile phone number and opt in, Maryland Cleaning Experts LLC may send you SMS/text messages to deliver the services you request, including account/service notifications, appointment/booking updates, quotes/estimates, and customer support. If you separately opt in to marketing, we may also send promotional offers and updates.

How you opt in: You opt in by checking an online consent box, submitting a web form, or using another clear affirmative method authorizing SMS messages from Maryland Cleaning Experts LLC.

Consent is not a condition of purchase. You may opt out at any time.

Message Frequency & Costs

Message frequency varies based on your requests and activity. Message and data rates may apply.

Opt-Out & Help

You can opt out at any time by replying STOP. After you opt out, you may receive one final confirmation message.
For help, reply HELP or contact us at (410) 844-4440 or [email protected].

Data Use & Sharing

We may collect and store your phone number, message history (including dates/times), and delivery information to provide the SMS program, customer support, and compliance.

We do not sell, rent, or share your mobile number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers who help us send messages (acting as processors) and as required by law.

Service Providers

We may use third-party SMS platforms to deliver messages. These providers are only permitted to use your information to provide services to us and must protect it.